Privacy Policy

 

B4A Collective

Last updated: 21 August 2026

B4A Collective (ABN 18347442807) ("B4A", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.b4acollective.com (the "Website"), use our client portal, subscribe to our newsletter, or engage us for consulting services.

We are based in Colebee, New South Wales, Australia, and we handle personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

 

1. Information We Collect

The type of personal information we collect depends on how you interact with our Website. This may include:

1.1 Information you provide directly

• Contact form: your name, email address, phone number, organisation name, and the content of your message.

• Newsletter signup: your name and email address.

• Client portal and services: your name, contact details, organisation details, billing and payment information, and any other information you provide in the course of a consulting engagement (which may include information relevant to grant applications, fundraising strategy, or agreements).

1.2 Information collected automatically

• Technical data such as IP address, browser type, device information, and pages visited, collected via standard web server logs and cookies (see Section 6).

2. How We Collect Personal Information

We collect personal information directly from you when you fill out a form, subscribe to our newsletter, register for or use our client portal, make a payment, or otherwise communicate with us. Some technical information is collected automatically through your use of the Website.

3. Why We Collect, Hold, and Use Your Information

We collect, hold, and use personal information for the following purposes:

• To respond to enquiries submitted through our contact form.

• To send our newsletter and other communications you have subscribed to (you can unsubscribe at any time).

• To provide, manage, and invoice consulting services, including through our client portal.

• To process payments securely.

• To comply with legal and regulatory obligations, including tax and accounting requirements.

• To improve our Website and services.

We will only use personal information for the purpose it was collected, or a related purpose you would reasonably expect, unless you have consented otherwise or the use/disclosure is required or authorised by law.

4. Disclosure of Personal Information

We do not sell your personal information. We may disclose personal information to:

• Service providers who help us operate the Website, client portal, and newsletter (for example, hosting providers, email platform providers, and payment processors), who are only permitted to use your information to provide services to us.

• Professional advisers such as our accountant or legal adviser, where reasonably necessary.

• Government or regulatory bodies where required by law.

Where we engage third-party payment processors or newsletter platforms, your information is handled in accordance with their own privacy policies, which we encourage you to review. [Stripe for payments, Mailchimp for newsletter.]

5. Overseas Disclosure

Some of our third-party service providers (such as cloud hosting, email, or payment platforms) may store or process personal information on servers located outside Australia. Where this occurs, we take reasonable steps to ensure those providers handle personal information in a manner consistent with the Australian Privacy Principles.

6. Cookies and Website Analytics

Our Website may use cookies or similar technologies to support core functionality, such as remembering form entries or maintaining a client portal session. You can control or disable cookies through your browser settings, though this may affect Website functionality.

We do not currently use third-party analytics or advertising tools (such as Google Analytics) on this Website. If this changes, we will update this Privacy Policy to describe what is collected and how it is used.

7. Data Security

We take reasonable technical and organisational steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes restricting access to personal information to those who need it, and using secure platforms for storing client and payment information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, or as required by law (for example, tax and financial record-keeping obligations under Australian law). When no longer required, we take reasonable steps to securely delete or de-identify personal information.

9. Access and Correction

You have the right to request access to the personal information we hold about you, and to request correction if it is inaccurate, out of date, incomplete, irrelevant, or misleading. To make a request, please contact us using the details in Section 12. We will respond within a reasonable timeframe and may need to verify your identity before providing access.

10. Unsubscribing

You can unsubscribe from our newsletter at any time using the 'unsubscribe' link included in each email, or by contacting us directly.

11. Complaints

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us first using the details below so we can investigate and respond. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

12. Contact Us

For questions about this Privacy Policy, or to make an access, correction, or complaint request, please contact:

B4A Collective

PO Box 792, Redbank Plains 4301, Australia

Email: michelle@b4acollective.com

Website: www.b4acollective.com

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or the services we offer. The updated version will be posted on this page with a revised 'Last updated' date.